Post archive
+ Three easy steps to the right social enterprise le (22/09/2011 - 11:37:00)
+ Are optimism and chance all you need to succeed in (10/11/2010 - 13:19:36)
+ Marketing inclusive business support (09/11/2010 - 20:56:03)
Three easy steps to the right social enterprise legal structure
You could be forgiven for thinking that the CIC legal structure was introduced to provide social enterprise business advisers with an income stream. Social enterprise legal structure options were already pretty wide, but CICs seem to have tipped the potential for confusion over the edge. I'm an experienced and accredited social enterprise business adviser; but advice is not the main or most well promoted part of my work. Nevertheless, legally confused and dispirited proto social entrepreneurs keep finding me. Usually they have been to various other places for advice. Invariably they feel even more lost by the end of it and often several hundred pounds lighter. Information they've been given or accessed is dense and unclear. To respond to this we have developed 'three easy steps to the right social enterprise legal structure', which we believe will help you make a clear and confident decision about your social enterprise legal structure. We've used it with several clients and they've all been completely satisfied. The steps are:
The package includes a guide to DIY registration for each of the main options. It is relatively quick, easy and low-cost to register yourself and unless you plan to pay someone to complete your corporate returns and paperwork, we believe it is better for you to get into the habit of dealing directly with the regulators from the beginning. However, if you need to opt for a more complex structure or rules we can also refer you to a highly recommended specialist solicitor. Over the years I've been involved in social enterprises and non-profits with every combination of structure and I know how important it is to get the structure right from the beginning. Horror stories include the personal guarantees signed for leases which were forgotten about until things went wrong; the friends appointed as directors, who gradually turned against, then fired the founder; the association which was taken over by that exciting new influx of members; the brilliant new innovation which made a fortune for the organisation, but the entrepreneur who'd developed it could only take a modest salary. All of those cases can be avoided with the right social enterprise legal structure. We've kept the fee for 'three easy steps' simple too: just £145. If you want to start with the right foundations get in touch. Three easy steps is also available on license to business support providers. Contact Erika Watson for details.
Feminomics: time for an economic turnaround?We created this short Prezi for International Women's Day 2011. It went a little bit viral on twitter and resulted in a great deal of positive feedback, interestingly as much from men as women. Which is great, as the key point is ultimately that gender balance is best for people, planet and profit. To view the Prezi click on the link, then click through or set to autoplay:
http://bit.ly/gpSstB Balance is best - The Guardian Women in Business supplement
As the UK faces the toughest economic climate in over 50 years, it is time for the business world to review, learn and get smarter. Women in business are a critical part of the solution. The evidence is now compelling that having more women at the top in business improves performance. Report after report confirms that Boards and senior management teams with at least 30% female members perform better in every area of operations and leadership and return profits three times higher. It is clearly time to dilute and diversify the male monoculture running our companies. Darwin found that species-rich communities have a greater level of productivity. That is true of business too. There is even a mathematical formula to show that a diverse group almost always outperforms a homogeneous group by a substantial margin. Despite this, chasmic gender leadership and pay gaps remain across the business spectrum. More and more talented women are opting out and building their own businesses on their own terms instead. We now have more than 1 million women who work for themselves. Those entrepreneurial women comprise a quiet revolution, changing the face of business from the bottom up. In common with women throughout the world, they are investing higher levels of their wealth and time to support their community and family. They are also generally more values-led and at the forefront of ethical and environmental businesses. While women comprise just 14% of all business owners, they are 50% of social enterprise leaders. In the Darwinian sense again, those women-led businesses are 'fit' and should be better able to survive the economic storm. They tend to have lower levels of debt, are more likely to have businesses plans and processes in place and to take-up business support and training opportunities. But female dominated sectors like retail, hospitality and services are in the eye of this recessionary storm, and so far Government support has been focused on male led industries. With women being made redundant at double the rate of men in the last quarter, there are real worries that the progress made towards equality at work could be jeopardised. There is now no question that gender-balanced business leadership is important for business and social wellbeing. But it will not be achieved without smart actions that protect equality and get behind talented women.
Are optimism and chance all you need to succeed in business?
Image © flickr.com/photos/kaibara/ Access to enterprise should be a human right. Keynote speech CBBA conference.
LEPs and Enterprise for AllRecently I've been involved in setting up and managing the Enterprise for All Network (EfAN),
an online forum of almost 100 'enterprise' professionals who are
concerned about the place of enterprise promotion and business support
within the Coalition Government's proposed new Local Enterprise
Partnerships (LEPs). Over the past few weeks forum members have shared
views and experience, while contributing to, monitoring and discussing
developments of LEPs at national and local levels. With Rob Weaver of
C3consulting, I pulled together and edited a briefing note, which
summarizes key conclusions to date. We believe it makes an important
contribution to LEPs' debates and development around the country and we
urge nascent LEPs and their advisers to consider its findings as they
shape their proposals.
For fuller information about each of those principles see the full briefing report.
Small is beautiful: the environmental benefits of home-business
As world leaders head to Copenhagen to trade ideas, if not actions, on a low-carbon future, let's hope their reading lists are not restricted to the new and shiny.
Schumacher considered that capital intensive work is ultimately dehumanising and that those who have more control over their work are more satisfied. This tallies with research which finds that those who work for themselves are generally considerably happier than those who are employed. On average the self-employed have lower incomes and often have to work bursts of very long hours, but all that is more than compensated for by the positive benefits of independence and having control over your work. One study found that during a ten year period in the 1990s well-being among employees dropped, while it went up for the self-employed. Beyond a threshold level, wealth and growth doesn't make any of us happier. In fact we start to get a negative relationship - social dislocation, less time for family and friends, disagreeable jobs - which has an impact on health and a social cost. Despite those economic, social and environmental efficiencies, self-employed home-workers are largely dismissed by policy makers as 'lifestyle' businesses. Aided by the proliferation of cheap new technology and redundancy push, it's an economic choice which is spreading anyway. We still need smart growth; we need a cure for cancer and new environmental technologies. But we also need to value, support, enable and develop 21st Century infrastructure for small and beautiful micro-businesses.
Childcare supply crisis for start-ups
Just when we were beginning to think it wasn't the big issue it used to be, it seems that childcare has returned as a problem for start-up businesses, but in quite a different way to before. A few years ago, the issue was cost. Now with great help from tax credits and Sure Start, that doesn't seem to be as great a barrier as it was. Now the problem is supply, according to some of the providers of business support here in Norwich. Even when they are able to help with costs, a significant number of their clients just can't find anyone to mind their children. What's going on? Firstly, there's been a sharp decline in the number of registered childminders since Ofsted stepped up regulations a year ago. All childcare providers were required to adhere to the Early Years Foundation Stage, which sets out a series of 69 early learning goals, which have to be recorded. And if they provide any kind of snack, the childminder has to have their home registered as food premises. I won't go on, but there's more, much more. Over 14% or 10,000 childminders have given up since 2004, with 4,000 in the last year since the latest round of regulations were introduced. It's not just childminders who have despaired. I remember those 'requirements' being introduced to my daughter's nursery. An astonishing number of tick-boxes, resulting in my child being more assessed and measured than a prize winning race horse and the child-carers becoming bogged down by paperwork, which sadly had little to do with glitter and glue. I found a lovely childminder at that stage, who provided lots of cuddles, play and home cooked food: a lovely secure and homely environment. Personally, I prefer the German and Scandinavian approach where the early years are for play and creativity and children are generally not introduced to formal learning until 7. Here, one of the 69 Ofsted learning goals is whether pre-schoolers "sometimes use punctuation". The second issue. Informal childcare is now also subject to Ofsted regulations if it lasts more than 2 hours per day. Last month, two police officers were told that they contravened the Childcare Act 2006 by caring for each other's children, while not registered as childminders. Even though no money changed hands, Ofsted ruled that the reciprical arrangement constituted a 'reward'. This story, not surprisingly, has been widely ridiculed and the Children's Minister is reviewing Ofsted's interpretation. Most people with informal arrangements, will sensibly ignore it. However it does present training and business support providers with a major problem. Childcare costs are usually a significant barrier for just a small number of clients at a time, not usually enough to justify putting on a creche. Some providers have found it easier to have a fund to pay registered carers or babysitters directly. With the decline in registered carers and regulatory clarification regarding informal carers, it is now very difficult for training and business support providers to support new businesses in this way. It's all very bad news for women in business, not least the thousands of formerly self-employed childminders.
Global gender gap: Iceland tops while UK slips
Iceland's woman-powered response to the global recession appears to have propelled it to the top of the global gender gap charts. The World Economic Forum released its annual Global Gender Gap index (GGGI) on Tuesday, a comprehensive country-by-country ranking of gender equality. Overall it finds that 67% of countries have improved gender equality, while 33%, including the UK and USA, have got worse. Iceland has been particularly hard hit by the global financial crisis. Women there have been outspoken in blaming a high-risk masculine banking model for the country's financial mess. And they have been determined to replace it with "a new improved capitalism" guided by feminine values, such as more diligent risk taking, collaboration and a long term perspective which takes into account wider social values alongside profits. Since the crisis hit, women have taken over the top jobs in Iceland's newly nationalised banks and Johanna Sigurdardottir has become the country's prime minister. Of course, Iceland was already a highly egalitarian country, with one of the highest levels of female participation in the workplace and enviable childcare and maternity provision, shared between both parents. As one Icelandic businesswoman put it: "There is never a problem with me being a woman, whereas in the UK there is always an undercurrent. Most Icelandic men genuinely view women as equal". Such entrenched and taken for granted equality between the sexes means that it has been possible in Iceland for the idea of a feminine response to recession not just to be taken seriously but to actually be put into practice. More broadly, the Global Gender Gap index has established a clear correlation between gender equality and national competitiveness. In other words, countries with the highest levels of equality in business, politics, health and education are likely to have higher levels of GDP and prosperity. In business, the Index reports that "Innovation requires new, unique ideas-and the best ideas flourish in a diverse environment. Studies exploring this link have shown a positive correlation between gender diversity on top leadership teams and a company's financial results". UK competitiveness is being hampered due to this particular issue: "Countries like the U.S. and the U.K. are lagging behind when it comes to senior leadership," said GGGI co-author Saadia Zahidi. "They haven't made a big push in the last few years."
Ethical Business: learning from the Co-op
What an honour. This morning I was the first ever customer of a new Cooperative mini-market in Norwich: glad to be accosted by excited balloon waving, sash wearing staff, though slightly unsure about the one squashed into a squelching strawberry outfit. There are now three Co-ops within a mile of my home. The Co-op, a not-for-profit organisation, owned by its members and publicly committed to ethical business, is thriving. Earlier this week the Co-operative group posted a 17% rise in first-half profits. It has responded to recession with sales of its Simply Value range increasing by 80% and at the same time sales of its extensive fair trade range have gone up 35%, reflecting wider success of fair trade brands. Ethics are big business. And they are an important driver for growing numbers of new businesses too, many of which unfortunately fail to get the balance right between passion and profit. So what can idealistic start-ups learn from the success of the Co-op and the fair trade movement? Quality Ethics on their own are not enough, the product or service also needs to be top quality. Ten years ago the only local Co-op seemed chaotic and grubby and I gave it a wide berth. Now it competes on every level, including price and service. Its ethical values give it a winning edge in a tight market. A clear message Fair trade is about fair working conditions and terms of trade. It's a simple and powerful message, which growing numbers of consumers are prepared to pay a small premium for. In contrast, the organic food industry has suffered from not being clear enough about the benefits of organic food. Focus on nutrition and 'local' back-fired as evidence showed little nutritional difference and supermarkets with massive organic food miles. Confused consumers won't pay more for unclear ethical benefits. Involvement Both brands work hard to build genuine relationships with customers and suppliers, or indeed members for the Coop. When fair trade brand Café Direct decided to become a Plc, share offer applications were printed on the packs of coffee, raising £5million from 4,500 investors. It also invests half of its profits into the businesses of its grower partners. Authenticity US based 'Whole Foods' retail chain, started thirty years ago as a vegetarian co-op buying from farmers, selling to students. Today, it has almost 300 branches and an $8 billion turnover. Its customers are largely left-wing liberals. So when the Whole Foods CEO went public with his opposition to Obama's health care reforms, it undermined the brand and enraged customers, many of whom joined online boycotts of the Company. Companies that trade on ethical values need to be consistent and express those values through leadership behaviour, environmental and investment policies and how they treat staff. Of course they won't get it right all the time, what is important is the genuine commitment. So, on this occasion I will forgive the Co-op for stuffing that poor employee into the strawberry outfit, but I might draw the line if it happened again!
Financial crisis: women respondRuth Sutherland, Business Editor of the Observer, reported today on Deauville, the Women's International economic summit. The illustration above beautifully sums up the event buzz: in a nutshell, the impact of the financial crisis needs holistic and long-term responses and to take into account the context of climate change, food supply, health and governance. Women in developing countries are taking the brunt of the crisis: girls are the first to be taken out of school, and the last to eat, as resources tighten. Enterprise development, especially methods like micro-credit, which put resources directly into the hands of women can help. But elsewhere, reports suggest that this recession is in contrast to others, resulting in a significant contraction of the informal sector in many developing countries. The potential of the micro-enterprise sector to provide a financial cushion has shrunk considerably. Women are a safe and lucrative investment: much more likely to use earnings to develop their family and community. A fact just confirmed, yet again, by a new report from Goldman Sachs. The message from Deauville is that women do things differently and it is more important than ever that their voices are fairly represented in corporate and political power structures. As Einstein put it, "We can't solve problems by using the same kind of thinking we used when we created them."
Marketing Business Awards to Women
The future's not female, it seems, if you live in Norfolk. Following a campaign to identify the 'Future 50' businesses by regional Daily newspaper, the EDP, only two of the businesses to watch have any degree of female leadership. This just doesn't add up, either with enterprise statistics or my local knowledge. So what went wrong and how could the EDP and others reach more women? Here are some tips from my experience of gender sensitive marketing and Awards schemes for women: 1. Segment your marketing. Run the campaign in phases targeting specific sectors, such as hospitality and services, where women's businesses are more dominant. This helps overcome a sense that 'it isn't aimed at me'. 2. Target women. It just works and will attract a higher response from women. The Flying Start programme, aimed at graduates, increased its take up by women by 800% with this kind of targeting. 3. Diverse judges. It's often said that people recruit in their own image and perhaps the Future 50 result had something to do with the fact that 8 out of 9 of the judging panel were white men. 4. Language can be loaded. The top criteria was 'potential for rapid growth'. Pace of growth is one of the things that distinguishes many female businesses. Most women want to grow steadily, not rapidly, and few are interested in scaling to sell-out and make a packet. They want to build successful, sustainable and worthwhile businesses above all. The EDP's language implies the Future 50 isn't for them. 5. Broaden success criteria. The Future 50 success criteria seems a bit, well, macho. I can't see any indication that success is measured other than financially. What about supporting other businesses, contribution to the community etc? That's not to say that finance isn't a key indicator, but on its own it can suggest a kind of Del Boy enterprise that many female and creative entrepreneurs reject. This is not to take away from the first tranche of Future 50 entrepreneurs, who are awe inspiring. Awards like the Future 50 can stun you with just how much innovative talent is right under your nose. Like Takeover Entertainment, an international, chart-topping music promoter, run by a couple of young men my son has known since nursery school! Next time I'd just like to see them joined by some women I know too.
Calls for a benefits buffer
Emma Harrison, founder and Chair of leading welfare to work provider A4e, has called this week for a 'benefits buffer', which would cushion the sharp transition from welfare benefits into work (or starting a business). "It's very, very frightening if you're on benefits, to take a job," she says in the Guardian , highlighting worries about the sharp removal of secondary benefits, like housing benefit. "If you've been unemployed for a long time, you don't have a great stock of food in your cupboard. You don't have a buffer. If you take a job and something goes wrong you can't go back to your stocked up cupboard, because it's empty. And if you have got kids, it's just untenable". She is absolutely right. It's has been a persistent problem, for potential entrepreneurs on the margins, for the last couple of decades. Lobbying about this issue was a feature of my career for many years. In 2003 along with colleagues from Community Links , who continue to do sterling work in this area, we were invited to have a meeting with the then top Treasury Mandarin, about the issue. Fascinating. A three hour meeting, where with his team he tried to demolish and deter our arguments in a most 'Sir Humphrey' manner. Ministers were keen, but the Treasury wasn't budging. Later I co-wrote a report 'Who Benefits: the difficulties for women in making the transition from unemployment to self-employment ' which helped to sharpen up the evidence. Over half of women start businesses part-time and generally women start their businesses more gradually. If they have the resources to get through the first few years of business start-up, this feminine starting pace is no less successful than the faster male approach. But the benefits system doesn't take pace into account. One day you are on benefits; the next day you're not. And if it doesn't work out, getting all your benefits back in order is not quick or easy. With kids? Just untenable, as Harrison says. Ian Duncain Smith's Centre for Social Justice has just reached similar conclusions in a major report for the Conservatives. I don't agree with all of his recommendations, but the principal of a benefits buffer or taper could be critical in freeing a lot of people from benefits traps and withered potential. I'm glad it's back on the table for debate.
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